New Online Payment Portal
March 15, 2024
This notice advises that we are changing vendors for our credit card / phone service as of April 1st, 2024. We have contracted with “Nexbillpay” out of Birmingham, Alabama to handle our transactions.
This web site is more secure and has more options and information for our customers. Not only will you be able to pay your bill online or by phone, but if you use the online service you will be able to view your billing history and your water usage history. You can store your credit card information with your account which will keep expedite your transaction each month. You can sign up for Auto Pay and Text to pay. As always if there is any question with your bill, that will be handled in our office. You would like to use your credit card and pay in the office, via virtual terminals in our office.
We will discontinue using Payment Service Network (PSN) on April 30, 2024. To continue paying by credit card or by phone please log onto www.rogersrwd5.com, click on the BILL PAYMENT and it will link you directly to Nexbillpays’ web site. You will be required to create your account by entering a user name and password along with your account number. You may then sign up for any of the offered services. To pay by phone, call (888)611-8284. You will need your water account number and your credit card information.
If you have any questions or concerns please contact our office at 918-266-4634