As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!
*****WE HAVE AN NEW PAYMENT PORTAL, YOU CAN NOW ENTER YOUR METER READING WHEN YOU PAY YOUR BILL!*****
With our new payment service portal you no longer need to call us with your current meter read. When you pay your bill using the new service, you will be able to enter your reading at the same time. We hope this will be more convenient for all of our water district customers. You may still use the "customer service" tab on the website and "contact us" from the pull-down menu to email us your reading, just be sure to include your account number so we can get it posted correctly. Thank you!
Attention
June 11, 2019
Rest assured customers, Rural Water District #5 is not included in the boil order. This pertains to Rural Water District #3 customers only.
Voluntary Water Conservation
June 10, 2019
We want to thank all of our customers for voluntarily conserving their water usage over the last few weeks. Now that the Verdigris River water level has receded, our water treatment facility is...
Voluntary Water Conservation
May 25, 2019
Due to the unprecedented amount of water flowing in the Verdigris River and how the high water levels may impact our water treatment facility, as a precaution we are asking our customers to...
Rate Increase
May 01, 2019
Effective July 1, 2019 new water usage rates and service fees will be implemented. Please visit the Rates & Policies tab found under Customer service for more information.
Water Quality Report 2017
July 19, 2018
The 2017 Water Quality Report can be found under the Form & Reports Tab
Service Discontinuation Policy
November 22, 2016
Effective January 1, 2017, the water district is changing its policy for nonpayment of monthly bills. A deliquent notice will be sent out approximately 1 week prior to the first Tuesday of each...
Chlorite NOV Report
July 28, 2016
Our water system recently violated a drinking water standard. Even though this was not an emergency, as our customers, you have a right to know what happened and the steps we are taking to correct...
Rogers County Rural Water District 5 has a new way to pay your water bill!
February 01, 2015
Rogers County RWD #5 is pleased to offer you a new way to pay your water bill—online, by smart phone or by calling. Now you can save a stamp, stop writing checks and be kind to the environment....